Contact support
For account, ride, verification, technical or privacy assistance, use in-app Help & Support or email support@mororide.com.
Email MoroRide SupportWhen contacting us
- Include your account email and role (rider, driver or concierge).
- For a ride issue, include the ride/request number and date.
- Describe the problem and attach a screenshot if useful.
- Never send your password, one-time verification code or complete payment-card details.
Safety and emergencies
If someone is in immediate danger, contact the appropriate local emergency authority first. MoroRide support and in-app safety tools are not a replacement for emergency services.
Account and privacy
Read the Privacy Policy, review the Terms of Service, or submit an external account deletion request.